Mimecast partner in Dubai
Mimecast sits over Microsoft 365 and catches what the native filtering misses. We run the policy, and every message your users report gets investigated around the clock.
Our Mimecast partnership
iConnect is an award-winning Mimecast partner in the UAE, recognised twice in the Mimecast FY2023 Partner Awards, delivering email security and cyber resilience for organisations across Dubai and the wider Emirates. We handle design, implementation, policy configuration and day-to-day operation, tuning the platform to your mail flow and your business.
Most of the value in Mimecast comes from configuration: how policies are set, how detection is tuned, and what happens when a user reports something. That is the work we do.
Mimecast products we deploy
The Mimecast range spans email, collaboration, data and awareness. Which parts apply depends on your mail platform and what you are required to retain.
How we deliver Mimecast
We review your current mail routing, existing filtering, domain configuration and retention obligations. That establishes which modules are needed and which would duplicate something already in place, before any licensing is discussed.
- Current MX, connector and mail flow mapped end to end, including any third-party relay
- Existing filtering assessed for what it already stops, so we are not paying twice for the same control
- Retention obligation confirmed against the framework you report on, which sets the archive tier
Mail routing changes are planned around your business, with a staged cutover and a documented rollback position at each step.
- Journaling and legacy archive ingested and validated before any MX change
- Cutover staged by domain or user group, never the whole estate in one window
- Rollback tested and written down before each stage, not assembled if something goes wrong
Inbound and outbound policy, impersonation protection, attachment and URL handling, and permitted sender rules are built for your organisation rather than left on vendor defaults.
- Impersonation protection tuned to your executive and finance names, which is where BEC lands
- Attachment and URL policy set per group, so the finance team and the warehouse are not treated alike
- Permitted sender rules audited, because a stale allow list is the most common way mail bypasses filtering
We run SPF, DKIM and DMARC through to enforcement using DMARC Analyzer, moving in stages so that legitimate mail is never disrupted.
- Every legitimate sending source discovered first, including the marketing and billing platforms outside IT control
- SPF and DKIM corrected at the sending platform, where the fault is
- DMARC moved from none to quarantine to reject on evidence, not on a schedule
The platform is connected to your identity provider, endpoint tooling and any existing reporting workflow, so alerts and user reports land where your team already works.
- Directory sync and single sign-on configured against your identity provider
- Reported mail routed into the workflow your team already uses
- Alerts forwarded to your SIEM or ticketing system with the fields an analyst needs
Day-to-day administration, policy tuning and user support are handled by our team in Dubai, with configuration reviewed at agreed intervals.
- Release requests and false positives handled without the user chasing IT
- Policy revisited as your domains, suppliers and sending platforms change
- Impersonation and URL rules updated when attacker technique moves, which it does
Mimecast and UAE regulatory requirements
UAE Information Assurance Standards
The IAS expects controls over email as a primary attack vector, together with monitoring and incident response. Mimecast supplies the enforcement and the evidence; we map both to the control set you report against.
UAE PDPL
Personal data leaving the organisation by email or collaboration tools is a live obligation. Incydr and Aware provide the visibility, and retention is configured against your lawful basis rather than a default period.
ADHICS
Abu Dhabi healthcare entities carry defined obligations for protecting patient information and reporting incidents within a fixed window. Archive and analyst-backed response support both.
DESC ISR
For Dubai government and semi-government bodies, email controls and retention are examined directly. We configure to the standard and produce documentation an assessor will accept.
Why organisations choose iConnect
Scoped before it is quoted
We establish what you run and which obligations apply before recommending modules, so you are not paying for capability that duplicates something already in place.
Configured for your environment
Policy is built around the systems you run and the way your teams work, not left on vendor defaults.
Local delivery and support
Deployment and support come from our team in Dubai, working your hours and your change windows.
Documented for assessors
Configuration is mapped to the UAE framework you report against and documented, so an audit becomes a retrieval exercise instead of a reconstruction.
Integrated with your estate
The platform sits alongside your identity, endpoint and infrastructure systems. We handle those integrations as part of the deployment.
Reviewed on a schedule
Estates change and attacker technique moves. Policy is revisited at agreed intervals, not left as it was at go-live.
What our clients say
“Whenever an issue arises, iConnect is there immediately: quick, efficient and proactive in keeping everything running without disruptions. iConnect has become a crucial part of our operations.”
Head of IT Infrastructure and Network SecurityDragon OilFrequently asked questions
Yes. iConnect is an award-winning Mimecast partner in Dubai and the UAE, named Growth Partner of the Year and given the Certified Warriors Award at the Mimecast FY2023 Partner Awards. We handle licensing, implementation and ongoing management for organisations across the Emirates. We act as both reseller and delivery partner, so procurement and the technical work sit with the same team.
We work across the Mimecast platform: Advanced Email Security, Managed Threat Response, Incydr Data Protection, the Aware governance and compliance suite, Engage Security Awareness, Collaboration Threat Protection, DMARC Analyzer and Email Archive. Which of these you need depends on your mail platform, your regulatory obligations and where your data moves.
Most of our clients run both. Mimecast layers over Microsoft 365 to catch what native filtering misses, particularly impersonation and business email compromise, and adds independent archiving so your retained mail does not sit solely inside the platform it is protecting.
Yes. Licensing alone rarely changes outcomes. We run policy configuration, detection tuning, ongoing administration and incident handling as a managed service, handled by our team in Dubai.
Email controls, data retention and incident evidence appear in the UAE Information Assurance Standards, DESC ISR, ADHICS and PDPL. We configure Mimecast against whichever applies to your sector and document the result, so the control set and the evidence line up at assessment.
A straightforward migration and policy build typically runs a few weeks; a phased rollout across multiple domains with archive ingestion takes longer. We scope it against your mail environment and give you a plan with dates rather than an open-ended engagement.
Talk to our team about your requirement
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Our Value Proposition
- Tailored Solutions for Your Organization
- Unbiased Expertise
- Proven IT Competence
- Outcome-Driven Approach
- Proactive Problem-Solving
- Transparent Processes
What happens next?
We’ll arrange a call at your convenience.
We do a discovery and consulting meeting
We’ll prepare a detailed proposal tailored to your requirements.