Keepit partner in Dubai
Keepit backs up Microsoft 365, Entra ID and your other SaaS applications independently. Deletion, misconfiguration and insider action are your responsibility there, not the vendor's.
Our Keepit partnership
iConnect is a leading Keepit partner in Dubai, delivering independent backup for Microsoft 365, Entra ID, Salesforce and other cloud applications used by organisations across the Emirates.
Microsoft protects its infrastructure, not your data against your own mistakes. Deletion, malicious insiders, ransomware inside a mailbox and retention policy errors are your responsibility, and the native recycle bin is not a backup.
Keepit products we deploy
Keepit treats each SaaS application as a first-class workload. We scope which of them hold data the business could not operate without.
How we deliver Keepit
We establish which cloud applications hold data the business could not operate without, and what the native retention actually provides. The gap is usually larger than assumed.
- Each application checked for what native retention restores, which is usually less than assumed
- Business criticality agreed with the application owner, who knows what a day without it costs
- Regulatory retention confirmed per workload, since it differs between them
Each workload is connected with the permissions it needs and no more, and the first full backup is verified rather than assumed complete.
- Permissions scoped to what the connector needs and nothing beyond it
- First full backup verified against the source before anything relies on it
- Backup frequency matched to how often that data changes
Retention is set per workload against your regulatory obligation and litigation exposure.
- Retention set per workload against the obligation that applies to it
- Legal hold requirements confirmed before the schedule is fixed
- Cost modelled at the chosen retention, so it is not quietly cut under budget pressure
Granular and full-workload restores are tested, including cross-user restore scenarios that are the most common real request.
- Cross-user restore tested, since it is the most common request in practice
- Full workload restore tested for at least one application, not only granular recovery
- Restore timings recorded against what the business was told to expect
Alerts are routed to your monitoring and ticketing, so a failed backup raises a ticket somebody has to close.
- Escalation defined for repeat failures, since one missed backup is a warning and three is a gap
- Alerts carry the workload and the reason, so triage is not a login exercise
- Console access tied to your identity provider, so a leaver loses it automatically
Our Dubai team watches the jobs, clears the failures, reviews retention and tests restores on a cycle.
- Connector health checked as SaaS vendors change their APIs, which they do without notice
- Retention reviewed as obligations change, since a shortened period cannot be undone later
- Restores tested on a schedule, with the result written down
Keepit and UAE regulatory requirements
UAE Information Assurance Standards
The IAS expects backup and restoration testing regardless of where the data sits. SaaS data is in scope, and independent backup is how that control is met.
UAE PDPL
Personal data in SaaS applications inherits the same obligations as data on premises. Retention and residency are configured against your lawful basis.
ADHICS
Abu Dhabi healthcare entities must demonstrate availability and recovery for systems holding patient information, including cloud-hosted ones.
DESC ISR
Dubai government and semi-government bodies are examined on continuity capability. Independent SaaS backup addresses a gap most continuity plans leave open.
Why organisations choose iConnect
Scoped before it is quoted
We establish what you run and which obligations apply before recommending modules, so you are not paying for capability that duplicates something already in place.
Configured for your environment
Policy is built around the systems you run and the way your teams work, not left on vendor defaults.
Local delivery and support
Deployment and support come from our team in Dubai, working your hours and your change windows.
Documented for assessors
Configuration is mapped to the UAE framework you report against and documented, so an audit becomes a retrieval exercise instead of a reconstruction.
Integrated with your estate
The platform sits alongside your identity, endpoint and infrastructure systems. We handle those integrations as part of the deployment.
Reviewed on a schedule
Estates change and attacker technique moves. Policy is revisited at agreed intervals, not left as it was at go-live.
What our clients say
“Whenever an issue arises, iConnect is there immediately: quick, efficient and proactive in keeping everything running without disruptions. iConnect has become a crucial part of our operations.”
Head of IT Infrastructure and Network SecurityDragon OilFrequently asked questions
Yes. iConnect is a leading Keepit partner in Dubai and the UAE, handling licensing, implementation and ongoing management for organisations across the Emirates.
Microsoft protects its own infrastructure and offers limited retention windows. It does not protect you from deletion, a malicious insider, ransomware inside a mailbox, or a retention policy applied in error. Those are covered by the shared responsibility model as your obligation, not theirs.
Microsoft 365, Entra ID, Dynamics 365, Power Platform, Azure DevOps, Google Workspace, Salesforce, Zendesk, Jira and Confluence, Jira Service Management, Okta, Docusign, BambooHR, Miro, GitHub, monday.com and Autodesk Forma.
Keepit runs its own independent cloud with an air-gapped architecture and no third-party sub-processors, so the backup does not sit inside the platform it is protecting. We confirm the region against your residency obligations during scoping.
Yes. We run connector administration, job monitoring, retention management and restore testing as a managed service, handled by our team in Dubai.
Backup, retention and restoration testing appear in the UAE Information Assurance Standards, DESC ISR, ADHICS and PDPL, and apply to SaaS data as much as on-premises data.
Talk to our team about your requirement
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Our Value Proposition
- Tailored Solutions for Your Organization
- Unbiased Expertise
- Proven IT Competence
- Outcome-Driven Approach
- Proactive Problem-Solving
- Transparent Processes
What happens next?
We’ll arrange a call at your convenience.
We do a discovery and consulting meeting
We’ll prepare a detailed proposal tailored to your requirements.