SentinelOne partner in Dubai
The agent decides and acts at the endpoint in seconds, without waiting for a cloud verdict. We configure the policy that autonomy depends on before it is switched on.
Our SentinelOne partnership
iConnect is a leading SentinelOne partner in Dubai and across the UAE, delivering the Singularity platform for organisations that need endpoint and extended detection with evidence an assessor will accept. We cover design, deployment, migration and ongoing operation.
Singularity is built around agent-side autonomy: the endpoint decides and acts without waiting for a cloud round trip, which keeps a disconnected machine protected and cuts containment to seconds. That is a genuine advantage when the policy is right and a genuine risk when it is not.
Most of our work is therefore in policy design, exclusion tuning and rollback configuration, followed by triage of what the platform acted on. Autonomous response still needs someone to investigate the decisions it made.
SentinelOne products we deploy
Singularity covers endpoint, cloud, identity and mobile from one agent. Coverage is scoped to where your telemetry gaps actually are, not to the full module list.
How we deliver SentinelOne
We review your endpoint fleet, existing agents, operating system spread and regulatory obligations, which determines the modules needed and those that would duplicate protection already in place.
- Existing agents inventoried per build, since two active agents fight over the same file operations
- Module overlap checked so cloud or identity coverage is not paid for twice
- Data residency and retention settled before the console region is chosen
Rollout is staged by group with a documented rollback position. When migrating from an incumbent product we run a parallel period so you are never unprotected during the switch, then remove the legacy agent cleanly.
- Parallel period sized to produce real detection evidence on your own traffic
- Legacy agent removal verified per machine, not inferred from a console count
- Rollback position agreed in writing before each group is touched
Detection, protection and rollback settings are configured per group. Autonomous response is enabled deliberately, with the blast radius understood and agreed before it is switched on.
- Detect, protect and mitigate settings chosen per group and agreed with your team
- Rollback enabled where the workload supports it, and documented where it does not
- Autonomous actions agreed with you before enforcement, because the agent will act without asking
Line-of-business applications that trip behavioural detection are identified and handled through targeted exclusions, so protection stays in enforcement while the exception stays narrow.
- Surfaced during the parallel run, so tuning is finished before you depend on the platform
- Exclusions scoped by path and process, never by disabling an engine
- Each one recorded with its reason so a later review can retire it
The platform is connected to your identity provider, SIEM and ticketing workflow, so detections and automated actions land where your team already works.
- Identity provider connected so account activity and endpoint activity correlate
- Detections routed into the queue your team already works in
- Automated actions mapped to your change process, so each one leaves a record
Monitoring, alert triage, threat hunting and policy tuning are handled from our Dubai operation, either alongside Vigilance MDR or in place of it depending on the coverage you need.
- Every autonomous action reviewed, because an agent acting alone still needs a human verdict
- Policy revisited as the operating system mix and applications change
- Threat hunts run against your own telemetry and your own attacker profile
SentinelOne and UAE regulatory requirements
UAE Information Assurance Standards
The IAS treats endpoint protection, monitoring and incident response as separate controls. The platform supplies enforcement and telemetry for all three; how retention, alerting and response workflows are configured is what determines the audit outcome.
DESC ISR
Dubai government and semi-government bodies are examined on endpoint coverage and evidence of response. Policy is configured to the standard and the evidence is produced on a schedule, so it exists before it is asked for.
ADHICS
Abu Dhabi healthcare entities carry a fixed incident notification window. Autonomous containment plus the accompanying timeline evidence supports meeting it.
UAE PDPL
Endpoint telemetry can contain personal data. Retention and data residency are configured against your lawful basis and reviewed when it changes.
Why organisations choose iConnect
Scoped before it is quoted
We establish what you run and which obligations apply before recommending modules, so you are not paying for capability that duplicates something already in place.
Configured for your environment
Policy is built around the systems you run and the way your teams work, not left on vendor defaults.
Local delivery and support
Deployment and support come from our team in Dubai, working your hours and your change windows.
Documented for assessors
Configuration is mapped to the UAE framework you report against and documented, so an audit becomes a retrieval exercise instead of a reconstruction.
Integrated with your estate
The platform sits alongside your identity, endpoint and infrastructure systems. We handle those integrations as part of the deployment.
Reviewed on a schedule
Estates change and attacker technique moves. Policy is revisited at agreed intervals, not left as it was at go-live.
What our clients say
“Whenever an issue arises, iConnect is there immediately: quick, efficient and proactive in keeping everything running without disruptions. iConnect has become a crucial part of our operations.”
Head of IT Infrastructure and Network SecurityDragon OilFrequently asked questions
Yes. iConnect is a leading SentinelOne partner in Dubai and across the UAE, with certified engineers delivering deployment, tuning and ongoing management of the Singularity platform.
EDR watches endpoints. XDR takes that endpoint telemetry and correlates it with signals from cloud workloads, identity systems and third-party tools, so an investigation follows the attack across the environment instead of stopping at the device where it was first seen. If an attacker moves from a laptop to a cloud workload, EDR alone shows you half the story.
A straightforward endpoint rollout for a mid-sized environment typically runs one to three weeks, covering agent deployment, policy configuration, exclusion tuning and validation. Adding cloud, identity or mobile modules extends that, and migrating from an incumbent product adds a parallel-run period so you are never unprotected during the switch.
Yes, and running both long term causes more problems than it solves. Two agents competing for the same file operations degrade performance and generate conflicting quarantine actions. The usual approach is a short overlap for confidence, then full removal of the legacy product once detection has been validated on a representative sample of machines.
It reverts changes made by a process the platform identified as malicious, on supported systems, returning the machine to its prior state. It is a real capability for cutting incident downtime, but it is not a substitute for backup and we configure it alongside a recovery plan rather than instead of one.
The platform produces the monitoring evidence and incident response records those controls call for. Compliance is never delivered by a product on its own, so what determines the audit outcome is how retention, alerting and response workflows are configured, and whether the evidence can be produced on request. That configuration work is part of how we scope a deployment.
Both. iConnect runs SentinelOne as a managed service covering monitoring, alert triage, threat hunting, policy tuning and incident response. Organisations without a 24/7 internal security team generally need the managed option, because autonomous response still requires someone to investigate what it acted on.
Talk to our team about your requirement
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Our Value Proposition
- Tailored Solutions for Your Organization
- Unbiased Expertise
- Proven IT Competence
- Outcome-Driven Approach
- Proactive Problem-Solving
- Transparent Processes
What happens next?
We’ll arrange a call at your convenience.
We do a discovery and consulting meeting
We’ll prepare a detailed proposal tailored to your requirements.
