Acronis partner in Dubai
Acronis puts backup, recovery and endpoint protection in one agent. We test the restores for real, instead of trusting a job that reported success.
Our Acronis partnership
iConnect is a leading Acronis partner in Dubai, delivering backup, disaster recovery and endpoint protection for organisations across the Emirates. We handle backup design, retention policy, recovery testing and day-to-day operation.
Backup is only worth what it restores. Most of our work here is on recovery objectives, restore testing and immutability, because a backup that has never been tested is an assumption, and an assessor treats it as one.
Acronis products we deploy
Cyber Protect combines backup with endpoint security in a single agent. Scope follows the recovery objectives you set for each workload.
How we deliver Acronis
We establish how much data loss and how much downtime each system can tolerate. That drives the design, workload by workload.
- Tolerable data loss and downtime agreed per system with the people who own it
- Dependencies mapped, since restoring an application without its database is not recovery
- Objectives written down, so the design can later be judged against something
Agents are deployed and schedules built per workload, with storage tiering and retention set against both cost and obligation.
- Schedules built per workload around its own rate of change
- Storage tiered so retention cost tracks the value of what is being retained
- Backup traffic scheduled around business hours at remote and low-bandwidth sites
Immutable storage and access controls are configured so backups cannot be encrypted or deleted by an attacker who reaches the environment.
- Immutability proven by attempting a delete, not accepted from a configuration screen
- Backup console access separated from domain administration entirely
- Retention locks set for the period the obligation requires, not the product default
Restores are tested for real, including full-system recovery, because a backup job reporting success is not evidence that recovery works.
- Full system recovery tested, not only file-level restore
- Recovery timed against the objective agreed at the start of the project
- Results documented, so an auditor sees a tested recovery and its timing
The console is connected to your monitoring and ticketing, so failed jobs raise a ticket rather than sitting unread in an email digest.
- Thresholds set so a single transient failure does not train people to ignore the alerts
- Console access tied to your identity provider with roles properly separated
- Alerts carry the workload and the failure reason, so triage does not start with a login
Job monitoring, failure remediation, retention review and periodic restore testing are handled by our team in Dubai.
- Failures chased to resolution and the cause recorded
- Retention reviewed as obligations and storage costs change
- Restores tested on a schedule, not only after an incident forces it
Acronis and UAE regulatory requirements
UAE Information Assurance Standards
The IAS expects defined backup, retention and restoration testing. Schedules, retention and test evidence are configured to the control set you report against.
ADHICS
Abu Dhabi healthcare entities carry explicit expectations for availability and recovery of clinical systems. Recovery objectives are set and tested against them.
UAE PDPL
Backups contain personal data and inherit the same obligations. Retention, encryption and residency are configured against your lawful basis and the categories you hold.
DESC ISR
Dubai government and semi-government bodies are examined on business continuity and recovery capability. Test records provide the evidence.
Why organisations choose iConnect
Scoped before it is quoted
We establish what you run and which obligations apply before recommending modules, so you are not paying for capability that duplicates something already in place.
Configured for your environment
Policy is built around the systems you run and the way your teams work, not left on vendor defaults.
Local delivery and support
Deployment and support come from our team in Dubai, working your hours and your change windows.
Documented for assessors
Configuration is mapped to the UAE framework you report against and documented, so an audit becomes a retrieval exercise instead of a reconstruction.
Integrated with your estate
The platform sits alongside your identity, endpoint and infrastructure systems. We handle those integrations as part of the deployment.
Reviewed on a schedule
Estates change and attacker technique moves. Policy is revisited at agreed intervals, not left as it was at go-live.
What our clients say
“Whenever an issue arises, iConnect is there immediately: quick, efficient and proactive in keeping everything running without disruptions. iConnect has become a crucial part of our operations.”
Head of IT Infrastructure and Network SecurityDragon OilFrequently asked questions
Yes. iConnect is a leading Acronis partner in Dubai and the UAE, handling licensing, implementation and ongoing management for organisations across the Emirates.
Backup and recovery, disaster recovery, endpoint detection and response, extended detection and response, anti-malware, email security, data loss prevention and security awareness training, managed from one console.
They can, if immutability and access controls are not configured. Attackers target backup infrastructure precisely because it defeats their leverage. We configure immutable storage and separate the backup credentials from the production domain.
On an agreed schedule, and for real rather than by checking job status. Full-system recovery is tested periodically because that is the scenario nobody has rehearsed when it is needed.
Yes. We run job monitoring, failure remediation, retention management and restore testing as a managed service, handled by our team in Dubai.
Backup, retention and restoration testing appear in the UAE Information Assurance Standards, DESC ISR, ADHICS and PDPL. We configure against whichever applies to your sector and produce the test evidence.
Talk to our team about your requirement
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Our Value Proposition
- Tailored Solutions for Your Organization
- Unbiased Expertise
- Proven IT Competence
- Outcome-Driven Approach
- Proactive Problem-Solving
- Transparent Processes
What happens next?
We’ll arrange a call at your convenience.
We do a discovery and consulting meeting
We’ll prepare a detailed proposal tailored to your requirements.