Bitdefender partner in Dubai
GravityZone runs prevention, detection, patching and risk assessment from one agent. We tune it so protection stays switched on after the first false positive.
Our Bitdefender partnership
iConnect is a leading Bitdefender partner in Dubai, delivering GravityZone deployment, migration and day-to-day operation for organisations across the Emirates. We handle agent rollout, policy design and detection tuning so the platform matches what it protects.
GravityZone is managed from a single console covering prevention, detection and response. Which layers you switch on, and how the policies are written, is what separates a working deployment from a licence sitting idle.
Bitdefender products we deploy
GravityZone layers prevention, detection, patching and risk assessment in one console. We switch on the layers that cut incidents first.
How we deliver Bitdefender
We review your endpoint fleet, existing agents, operating system spread and regulatory obligations, which determines the modules needed and those that would duplicate what is already in place.
- Endpoint inventory taken per build, including the machines no asset list records
- Module overlap checked so patch and risk management are not paid for twice
- Obligation confirmed early, since it sets retention and reporting requirements
Groups are brought on in waves, each with its own agreed way back. Conflicting legacy agents are removed in the same change window, since two agents conflict.
- Uninstall passwords and tamper protection on the outgoing product collected before the window opens
- Rollout ordered by group with a rollback position agreed before each wave
- Relay roles placed so remote sites are not pulling updates across the WAN
Prevention, detection, web and device control policies are written per group. A server policy, a workstation policy and a build-machine policy, because one set of settings cannot suit all three.
- Prevention, web and device control written per group, not one policy across everything you run
- Servers given settings that suit a server workload, which a workstation policy does not
- Developer machines handled separately, since build tools reliably trip generic detection
Patch management and risk assessment are switched on and baselined early, because closing known exposure usually reduces incidents faster than tuning detection.
- Patch coverage measured before anything is scheduled, so the real gap is known
- Third-party applications included, which is where most exploitable exposure sits
- Risk findings ranked by exploitability, so remediation starts where it matters
The console is connected to your identity provider, SIEM and ticketing workflow, so detections land where your team already works.
- Console roles scoped so operators can act without holding full administrative rights
- Identity provider connected for single sign-on and consistent group membership
- Ticket fields mapped once so analysts are not re-entering host details
Administration, policy tuning and detection triage are handled by our team in Dubai, with configuration revisited at agreed intervals.
- Patch cycles run to a schedule, with failed installs chased to completion
- Detection volume tracked per group, since a sudden change usually means a policy drifted
- Policy revisited as your systems and application mix change
Bitdefender and UAE regulatory requirements
UAE Information Assurance Standards
The IAS expects endpoint protection, patching, monitoring and incident response. GravityZone covers all four from one agent; we map the configuration to the control set you report against.
DESC ISR
Dubai government and semi-government bodies are examined on endpoint coverage and patch currency. Both are reportable from the console once configured correctly.
ADHICS
Abu Dhabi healthcare entities must notify inside a fixed window once an incident is confirmed. Detection and response are configured so that timeline is achievable and evidenced.
UAE PDPL
Endpoint telemetry can contain personal data. Retention and residency are configured against your lawful basis and the categories you hold.
Why organisations choose iConnect
Scoped before it is quoted
We establish what you run and which obligations apply before recommending modules, so you are not paying for capability that duplicates something already in place.
Configured for your environment
Policy is built around the systems you run and the way your teams work, not left on vendor defaults.
Local delivery and support
Deployment and support come from our team in Dubai, working your hours and your change windows.
Documented for assessors
Configuration is mapped to the UAE framework you report against and documented, so an audit becomes a retrieval exercise instead of a reconstruction.
Integrated with your estate
The platform sits alongside your identity, endpoint and infrastructure systems. We handle those integrations as part of the deployment.
Reviewed on a schedule
Estates change and attacker technique moves. Policy is revisited at agreed intervals, not left as it was at go-live.
What our clients say
“Whenever an issue arises, iConnect is there immediately: quick, efficient and proactive in keeping everything running without disruptions. iConnect has become a crucial part of our operations.”
Head of IT Infrastructure and Network SecurityDragon OilFrequently asked questions
Yes. iConnect is a leading Bitdefender partner in Dubai and the UAE, handling licensing, implementation and ongoing management for organisations across the Emirates.
We work across GravityZone: endpoint protection, EDR, Defense XDR, managed detection and response, risk management, email security, cloud sandboxing and patch management. Which of these you need depends on what you run and the obligations you report against.
EDR watches the endpoint and responds there. XDR correlates that endpoint signal with identity, email, network and cloud data, so an attack that moves between those layers is seen as one incident rather than several unrelated alerts.
Patch management is available from the same agent and console. We usually enable it early in a deployment, because unpatched software is a more common route in than the techniques detection is tuned for.
Yes. We run console administration, policy tuning, patch scheduling and detection triage as a managed service, handled by our team in Dubai.
Endpoint control, patch currency, monitoring and incident evidence appear in the UAE Information Assurance Standards, DESC ISR, ADHICS and PDPL. We configure the platform against whichever applies to your sector and document the result.
Talk to our team about your requirement
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Our Value Proposition
- Tailored Solutions for Your Organization
- Unbiased Expertise
- Proven IT Competence
- Outcome-Driven Approach
- Proactive Problem-Solving
- Transparent Processes
What happens next?
We’ll arrange a call at your convenience.
We do a discovery and consulting meeting
We’ll prepare a detailed proposal tailored to your requirements.
