Palo Alto Networks partner in Dubai
We scope firewall, SASE and Cortex to where your risk sits, and rebuild the rule base around application and user identity instead of converting it line for line.
Our Palo Alto Networks partnership
iConnect is a leading Palo Alto Networks partner in Dubai, delivering next-generation firewall, Prisma SASE and Cortex security operations tooling for organisations across the Emirates. We handle architecture, migration, policy design and day-to-day operation.
Palo Alto spans network, cloud and security operations. Which parts you need depends on where your risk sits, and we would rather scope that properly than sell the whole platform to an organisation that needs a third of it.
Palo Alto Networks products we deploy
Palo Alto spans network, SASE, cloud and security operations. Few organisations need all four, and we will tell you which apply to you.
How we deliver Palo Alto Networks
We review current topology, existing firewalls, cloud footprint and regulatory obligations, then scope which platforms are genuinely needed.
- Current topology, cloud footprint and contract dates mapped before anything is specified
- Sizing calculated with decryption and threat prevention switched on, not off
- Obligations confirmed, since they drive logging volume and retention
Existing rule bases are analysed before conversion. Unused, shadowed and overly permissive rules are removed rather than carried forward.
- Rule base measured across a full business cycle before any conversion runs
- Unused and shadowed rules removed before conversion, so the new platform starts clean
- Converted output reviewed by hand, since automated migration preserves bad policy faithfully
Cutover is staged per site or per zone with a documented rollback position, scheduled around your change windows.
- Cutover staged per zone or site with a written rollback position
- Out-of-band management confirmed before the first change window
- Traffic verified against expectation before the old device is removed
Policy is written to application and user identity rather than port and address, which is the point of the platform and the part most migrations skip.
- Application dependencies mapped first, because App-ID rules break in ways port rules never did
- Decryption scoped deliberately, because App-ID sees very little without it
- Unknown traffic investigated and identified, since a catch-all rule hides it
Prisma and Cortex are connected to your cloud accounts, identity provider and ticketing, so findings reach the people who act on them.
- Cloud accounts connected so posture findings reach the same queue as network alerts
- Identity provider connected so policy follows the user across devices and locations
- Findings routed into your ticketing with enough context to act on
Policy changes, content updates, log review and rule base hygiene are handled by our team in Dubai, with the configuration reviewed at agreed intervals.
- Content updates staged through a test group first, then across everything you run
- Rule base re-measured periodically, since permissive rules accumulate quietly
- Decryption exclusions reviewed on a cycle, since each one is a blind spot
Palo Alto Networks and UAE regulatory requirements
UAE Information Assurance Standards
Segmentation, monitoring, logging and incident response are all named controls under the IAS. Firewall policy and Cortex telemetry supply all four; we map them to the control set you report against.
DESC ISR
Dubai government and semi-government bodies are examined on network control and log retention. Retention is configured to the required period rather than the default.
Central Bank of the UAE
Banks and payment providers carry specific obligations for isolating and watching cardholder environments. Policy is designed against them explicitly.
UAE PDPL
Telemetry and logs can contain personal data. Log retention and data residency are set against the lawful basis you rely on.
Why organisations choose iConnect
Scoped before it is quoted
We establish what you run and which obligations apply before recommending modules, so you are not paying for capability that duplicates something already in place.
Configured for your environment
Policy is built around the systems you run and the way your teams work, not left on vendor defaults.
Local delivery and support
Deployment and support come from our team in Dubai, working your hours and your change windows.
Documented for assessors
Configuration is mapped to the UAE framework you report against and documented, so an audit becomes a retrieval exercise instead of a reconstruction.
Integrated with your estate
The platform sits alongside your identity, endpoint and infrastructure systems. We handle those integrations as part of the deployment.
Reviewed on a schedule
Estates change and attacker technique moves. Policy is revisited at agreed intervals, not left as it was at go-live.
What our clients say
“Whenever an issue arises, iConnect is there immediately: quick, efficient and proactive in keeping everything running without disruptions. iConnect has become a crucial part of our operations.”
Head of IT Infrastructure and Network SecurityDragon OilFrequently asked questions
Yes. iConnect is a leading Palo Alto Networks partner in Dubai and the UAE, handling licensing, implementation and ongoing management for organisations across the Emirates.
Next-generation firewalls across PA-Series, VM-Series and CN-Series, Prisma Access, Prisma SD-WAN, Prisma Cloud, Cortex XDR, Cortex XSIAM, Panorama and Strata Cloud Manager, with Advanced Threat Prevention and WildFire subscriptions.
Yes, and we treat the rule base as the main task. Converting rules one for one preserves whatever was wrong with the old policy. We analyse usage first and rebuild to application and user identity where it is worth doing.
Not necessarily. Cortex XDR adds correlated detection across endpoint, network and cloud, which is different from log aggregation. XSIAM replaces the SIEM, which changes the licensing conversation. We will tell you which applies rather than assuming both.
Yes. We run policy administration, content and software updates, log review and rule base hygiene as a managed service, handled by our team in Dubai.
Segmentation, monitoring, logging and retention appear in the UAE Information Assurance Standards, DESC ISR, PDPL and Central Bank expectations. We configure against whichever applies and document the result.
Talk to our team about your requirement
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Our Value Proposition
- Tailored Solutions for Your Organization
- Unbiased Expertise
- Proven IT Competence
- Outcome-Driven Approach
- Proactive Problem-Solving
- Transparent Processes
What happens next?
We’ll arrange a call at your convenience.
We do a discovery and consulting meeting
We’ll prepare a detailed proposal tailored to your requirements.
